Africa’s telecom sector is at a critical turning point, with mobile penetration soaring to 527 million subscribers. However, outdated systems are struggling to keep up with rising customer demands, 5G expansion, and complex market conditions. This is where BSS (Business Support Systems) and OSS (Operational Support Systems) come into play, helping telcos integrate operations, improve efficiency, and enhance customer experiences.
By unifying BSS and OSS, African telecom operators can streamline service activation, reduce costs, boost agility, and ensure regulatory compliance. The adoption of cloud-based, AI-driven BSS/OSS platforms is further transforming the industry, allowing for predictive analytics, automation, and faster deployment of new services like IoT and 5G network slicing.
As the industry evolves, modernized BSS/OSS solutions will be key to sustaining long-term growth and maintaining competitive advantage. Read the full article here: TechAfrica News