From Lagos to Nairobi

Salesforce has announced a significant milestone in AI-powered customer service: its “Agentforce” AI agent has now handled over one million customer conversations on help.salesforce.com. This achievement highlights the increasing effectiveness and scalability of AI in providing instant, reliable customer support without compromising quality or trust. Agentforce, integrated into Salesforce’s help site in October, has quickly…

Tasmir Ousmane Traore, Founder and CEO of Logidoo, assures that the funding will see the logistics startup develop innovative AI solutions that will significantly improve efficiency, transparency, and affordability within the African logistics market. Founded in 2019, Logidoo’s long-term plan includes establishing a highly efficient network, reducing operational costs and transit durations, and improving customer satisfaction.  The…

Together, they represent a bold evolution of the company’s 14-year journey, bringing sharper focus, expanded reach, and deeper capabilities to support founders and ecosystems across the Middle East and Africa. F6 Group, a newly formed investment firm, has officially launched with $90 million in assets under management (AUM), aiming to support early-stage startups across the…

Africa stands at the threshold of a transformative era, driven by rapid technological advancements and a growing need for digital skills. With a youthful population—over 60% under the age of 25—the continent has a unique opportunity to harness this demographic dividend by equipping its workforce for participation in the global digital economy. The digital revolution…

The deployment marks a major step toward closing Somalia’s digital divide and enabling broader participation in the digital economy. SpaceX’s satellite internet service, Starlink, has officially launched in Somalia, marking a significant step toward improving connectivity in one of the world’s least connected nations. The service, which uses a network of low-Earth orbit satellites to…

The NETP is designed to leverage telecommunications to improve the country’s disaster risk management. The Government of Namibia has unveiled two major initiatives aimed at accelerating the nation’s digital transformation and strengthening disaster preparedness: the National Digital Strategy (NDS) and the Emergency Telecommunications Plan (ETP). The NDS sets out a roadmap to harness digital technologies…