From Lagos to Nairobi

Senegal has launched the SOURCE digital platform to enhance the management and transparency of Public-Private Partnership (PPP) contracts. Developed with support from the Sustainable Infrastructure Foundation (SIF), the platform is designed to streamline the planning, preparation, and implementation of infrastructure projects involving both public and private stakeholders. The introduction of SOURCE aligns with Senegal’s broader…

A leading technology firm has called for increased investment in artificial intelligence (AI) specifically tailored for small and medium-sized enterprises (SMEs), highlighting its transformative potential for economic growth, innovation, and competitiveness. The firm argues that while larger corporations have made significant strides in integrating AI into their operations, small businesses remain underserved due to limited…

Amid increasing regulatory scrutiny and a growing emphasis on data protection, Nigerian fintech companies are being encouraged to look inward for their cloud computing needs. This shift comes as global compliance standards—particularly those concerning data sovereignty and localization—gain prominence, compelling fintechs to reevaluate their reliance on foreign cloud service providers. The Central Bank of Nigeria…

Nigeria’s ambition to improve financial inclusion — ensuring that individuals and businesses have access to affordable financial services — largely hinges on the strength and accessibility of its digital infrastructure. While significant progress has been made in expanding financial services, millions of Nigerians, particularly in rural and underserved areas, remain excluded from the formal financial…

The energy, tech, and finance sectors across Africa are increasingly feeling pressure in their communications strategies as they navigate complex regulatory environments, rising stakeholder expectations, and the fast-paced media landscape. In the energy sector, particularly oil, gas, and renewable energy, companies face heightened scrutiny due to environmental concerns and global sustainability goals. There’s growing demand…

Salesforce has announced a significant milestone in AI-powered customer service: its “Agentforce” AI agent has now handled over one million customer conversations on help.salesforce.com. This achievement highlights the increasing effectiveness and scalability of AI in providing instant, reliable customer support without compromising quality or trust. Agentforce, integrated into Salesforce’s help site in October, has quickly…