MTN Group has solidified its position as a digital transformation leader in Africa by becoming the continent’s top telecommunications company in cloud certification, with over 1,250 employees trained through Microsoft’s Enterprise Skilling Initiative (ESI). This initiative is part of MTN’s broader Ambition 2025 strategy, which focuses on transforming the company into a leading digital operator by enhancing internal capabilities, improving service delivery, and driving innovation across its markets.
The Microsoft Enterprise Skilling Initiative (ESI) is designed to equip enterprise employees with advanced cloud computing, data, and AI skills. MTN’s adoption of this initiative underscores its commitment to workforce development and digital excellence. The training covers certifications across key Microsoft platforms, including Azure, Microsoft 365, and Dynamics 365. These qualifications enable MTN staff to better design, deploy, and manage digital solutions for customers and internal operations alike.
MTN’s collaboration with Microsoft aligns with its strategic push to expand digital services, including cloud, fintech, and API-based platforms. By investing in upskilling its workforce, MTN is better positioned to support its enterprise and SME customers across Africa and the Middle East with secure, scalable, and innovative digital solutions. This move also strengthens MTN’s capabilities in supporting governments and businesses undergoing their own digital transformations.
The group-wide effort to upskill over 1,250 employees demonstrates MTN’s long-term vision for digital leadership and sustainability. Employees from various departments — including technology, information systems, digital services, and business operations — participated in the initiative, ensuring that digital expertise is deeply embedded across the organization.
MTN’s training milestone also reflects a growing trend in the African tech ecosystem, where organizations are increasingly investing in digital talent to remain competitive. The partnership with Microsoft not only boosts internal competencies but also enhances MTN’s reputation as a future-ready company capable of driving innovation at scale.
The achievement marks a major step in MTN’s digital transformation journey, empowering its workforce while contributing to the broader goal of improving digital inclusion and technological advancement across Africa. Through strategic partnerships and sustained investment in skills development, MTN continues to play a critical role in shaping the continent’s digital future.
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