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“South Africa Urged to Build Ethical, People-Centered AI Future”

In his keynote address, Malatsi described AI as “no longer on the horizon – it is here,” comparing its impact to previous industrial revolutions and highlighting its role in reshaping sectors from healthcare to tax administration.

South Africa’s Minister of Communications and Digital Technologies, Solly Malatsi, has urged for a coordinated, inclusive national strategy to harness the potential of artificial intelligence (AI) while addressing its risks. Speaking at a recent technology policy forum, Malatsi emphasized that AI is not just a technological trend but a transformative force shaping the economy, governance, education, and everyday life.

He stressed the need for collaboration between government, industry, academia, and civil society to ensure AI development aligns with South Africa’s socio-economic priorities. According to Malatsi, the benefits of AI—such as improved service delivery, enhanced healthcare, efficient infrastructure management, and new job opportunities—can only be realized if policies are people-centered and transparent.

The Minister acknowledged public concerns about AI’s ethical implications, including data privacy, bias, and potential job displacement. He called for proactive regulation that encourages innovation while safeguarding human rights. Malatsi argued that AI governance should reflect South Africa’s diversity and be rooted in equity, so technological progress does not widen existing inequalities.

He also highlighted the importance of skills development, urging investment in AI literacy and training to prepare the workforce for new job categories. Bridging the digital divide, particularly in rural and underserved communities, was identified as a priority to ensure that AI’s benefits are broadly shared.

Malatsi concluded by positioning AI as both a national opportunity and a responsibility. He urged stakeholders to unite around a common vision that balances innovation with accountability, aiming to make South Africa a competitive, ethical, and inclusive player in the global AI landscape.

Through such a coordinated approach, he believes South Africa can lead in developing AI solutions that reflect the country’s unique challenges and strengths while fostering economic growth and social well-being.

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