From Lagos to Nairobi

Jumia has reported a significant improvement in its financial performance for the second quarter of 2025, cutting its operating losses by 18% to $16.5 million. The development marks another step forward in the e-commerce company’s ongoing turnaround strategy, which focuses on cost discipline, operational efficiency, and strategic market prioritization across the continent. According to the…

Wema Bank, Nigeria’s oldest indigenous lender valued at roughly $552 million, is steadily reshaping its identity from a traditional financial institution into a dynamic force within the country’s innovation ecosystem. Through strategic investments, accelerator programmes, and partnerships, the bank is positioning itself as a key backer of startups across sectors ranging from fintech and retail…

Zenith Bank Plc, Nigeria’s second-largest bank by asset, is executing a major strategic move to expand into East Africa with its planned aquisition of Kenya’s Paramount Bank. According to reports, this move marks the bank’s first entry into the East African market. It is expected to reach completion by January 2026, pending th necessary regulatory…

The Net Promoter Score (NPS) has become one of the most widely used customer experience metrics across industries, from global corporations to local banks and digital businesses. Introduced by Bain & Company, NPS measures how likely customers are to recommend a brand, product, or service to others—a powerful indicator of loyalty, trust, and long-term growth….

Jumia, Africa’s leading e-commerce platform, has revealed that its recovery is being powered largely by operations in Nigeria, even as several global rivals scale back their presence on the continent. The company attributes this growth to Nigeria’s expanding digital consumer base, increased online spending, and strong local demand for essential goods and services. According to…

Despite being a global leader in business software solutions, Zoho has struggled to gain significant recognition in Nigeria, even after five years of operations in the country. The brand, known internationally for its suite of cloud-based productivity, CRM, and enterprise tools, faces unique challenges in capturing the attention of Nigerian businesses, particularly small and medium-sized…